FREE SHIPPING ON ORDER OVER $99
Free shipping on orders over $99 (minimum purchase amount does not include taxes), valid in the US only.
Flat ground shipping rate of $8.95 on all orders under $99, valid in the US only.
FREE SHIPPING FOR SILVER+ DYNASTY REWARDS MEMBERS
Dynasty Rewards members who are Silver tier and above are eligible for free shipping on every order.
Make sure you are logged into your DraftKings or Golden Nugget account prior to checkout so your status is recognized and the benefit is applied.
ORDER PROCESSING TIMES
At our warehouse, the processing times for each item in your order may vary. For most in-stock orders, you can expect them to be shipped within 3-5 business days after placing your order, unless otherwise specified on our website.
It's important to mention that we do not ship orders on weekends or on the following US holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and the day after Thanksgiving, and Christmas Day. If your order is shipped via USPS, it will also not be shipped on holidays observed by the US Postal Service, such as President’s Day and Martin Luther King Day, among others.
CANCEL OR INCORRECT ADDRESS
Unfortunately, we are unable to cancel your order once it has been placed. However, if you discover an issue with the shipping address, please contact us, and we will do our best to assist you. It's important to note that while we will make every effort to accommodate address changes, we cannot guarantee that they can be made.
*Please note that UPS will not deliver to P.O. Boxes
DAMAGED OR MISSING ITEMS
If your item arrives damaged or incorrect, no need to worry, we’ll make sure you are taken care of. For the fastest resolution, please visit our Returns & Exchanges Portal. A request for replacement needs to be made within seven (7) days of receiving the order.