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Now you can use Crowns to buy DK Shop swag!

Crowns Redemption

What is the crowns conversion rate?

Crowns can be redeemed at a rate of 55 crowns is equal to 10 cents. Therefore, 550 crowns is equal to $1. Crowns redemption rates are subject to change without notice at any time.

How do I redeem my Crowns?

Log into your DraftKings or Golden Nugget account: Click on the account icon in the top right-hand corner.

Add Items to Your Cart: Browse through the items and add the desired ones to your shopping cart.

Redeem Crowns: Once your items are in the cart, proceed to checkout where you can use your crowns to either cover the entire order amount or reduce the total order cost.

  • Select the "Pay with Crowns" option.
  • On Mobile, you will need to select "Show" next to your order summary at the bottom of the checkout page

Choose Redemption Value: You have two options for redeeming crowns:

  • Quick Apply: Choose one of the preset values offered.
  • Custom Value: Enter a specific amount in either crowns or USD (the system will handle the conversion for you).

Apply Crowns to Order: Click the "Apply to Order" button to apply the selected crown value to your order total.

Checkout: Proceed with the checkout process to finalize your order.

Order Confirmation: Complete the checkout, and you will receive an order confirmation.

Issues redeeming crowns?

If you're experiencing issues redeeming crowns, Please verify:

1. That you are signed into your DraftKings or Golden Nugget Account

2. That you are seeing your crown balance at the top of the page when on the Shop

3. Crowns can be applied only at checkout. On mobile, you may need to scroll down to the bottom of the checkout page in order to see the crown discount.

If the issue persists, please contact us for further assistance.

Can I access my DraftKings wallet?

Your DraftKings wallet balance cannot be accessed on the DK Shop at this point in time.

Dynasty Rewards - Save more with Crowns

Promotion Details

Dynasty Members receive additional savings based on tier:

  • Bronze - get 5% off your purchase when you pay with crowns
  • Silver - get 10% off your purchase when you pay with crowns
  • Gold - get 15% off your purchase when you pay with crowns
  • Diamond - get 20% off your purchase when you pay with crowns
  • Onyx - get 25% off your purchase when you pay with crowns

Discount is applied automatically when crowns are used at checkout. You must be signed into your DraftKings account in order to use your crowns.

Terms and Conditions

Thank you for choosing to participate in this promotion (the “Promotion”) being offered by Dynasty. By entering or participating in the Promotion you hereby agree to be bound by these Promotion terms (the “Promotion Terms”). If you do not wish to be bound by the Promotion Terms, please do not enter or participate in the Promotion. If you have any questions regarding the Promotion or the Promotion Terms, or wish to cancel your participation in this Promotion, please contact support@draftkings.com for more information.


PROMOTION REQUIREMENTS AND ELIGIBILITY


Promotion valid between 1/6/2025 at 12:00 PM Eastern Time (ET) and 12/31/2025 at11:59 PM ET (the “Promotional Period”). To be eligible for the Promotion, you must be physically located in an Eligible Jurisdiction and attained the appropriate age to participate in this Promotion.

Eligible Jurisdictions (each an “Eligible Jurisdiction” or, collectively, the “Eligible Jurisdictions”):
-Daily Fantasy: Must be physically located in a jurisdiction in which DraftKings Daily Fantasy Sports product operates (Most US states; select jurisdictions in Canada). Must be 18+ years of age or older (19+ in NE, AL) (21+ in AZ, IA, LA (select parishes), and MA). Paid contests not available while physically located in HI, ID, LA (select parishes), MT, NV, OR, or WA.
-Sportsbook: Must be physically located in AZ, CO, CT, DC, IA, IL, IN, KS, KY, LA (select parishes), MA, MD, ME, MI, NC, NH, NJ, NY, OH, OR, PA, TN, VA, VT, WY or WV, or CA-ONT. Must be 21+ years of age or older (18+ in DC/KY/NH/WY) (19+ in CA-ON).
-DraftKings Casino: Must be physically located in: CT, MI, NJ, PA, WV or CA-ONT. Must be 21+ years of age or older (19+ in CA-ONT).
-Golden Nugget Online Casino: Must be physically located in: MI, NJ, PA, WV. Must be 21+ years of age or older.

Any customer who is found to be ineligible to participate on DraftKings (i.e., by way of self-exclusion from gambling, restriction due to employment, or otherwise) may not participate in this Promotion.
In addition to the eligibility requirements set forth above and in the DraftKings Shop Terms of Use, to participate in the Promotion, customers must (1) be a registered DraftKings or Golden Nugget Online Casino (“Golden Nugget Online Gaming”) customer with an active account; (2) receive an offer to participate in this Promotion; and (3) place an order on shopdraftkings.com using Crowns from your Crowns balance to receive your Crowns boost value.

CROWNS DISCOUNT REDEMPTION

Upon completion of the promotion requirements, qualified customers will receive a boost of their Crowns value based on their Dynasty Tier status. Crowns value will be automatically applied at checkout. Must select "Pay with Crowns." All orders must be placed within the Promotional Period.

- Bronze: 522 Crowns will be equivalent to $1 (equates to a 5% discount on the order)
- Silver - 495 Crowns will be equivalent to $1 (equates to a 10% discount on the order)
- Gold - 468 Crowns will be equivalent to $1 (equates to a 15% discount on the order)
- Diamond - 440 Crowns will be equivalent to $1 (equates to a 20% discount on the order)
- Onyx - 413 Crowns will be equivalent to $1 (equates to a 25% discount on the order)

For more information on using Crowns for purchases on shopdraftkings.com, please see:https://www.shopdraftkings.com/pages/crowns.

CROWNS TERMS

Crowns are a form of site credits. Crowns cannot be redeemed for cash, are non-withdrawable, do not expire, and can be used on all DraftKings platforms. Crowns can be redeemed for DK Dollars, Casino Credits (where DraftKings Casino is available), and select DK Shop purchases. Crowns redeemed as part of this Promotion are redeemed at the rates listed above. Shipping/handling is not included in your Crowns redemption. Crowns redemption rates are subject to change without notice. Crowns redemptions are non-reversible. For more information, please seehttps://help.draftkings.com/hc/en-us/articles/4405236959891-Crowns-Overview-US-.

GENERAL TERMS

See Dynasty Terms of Use for more information on Dynasty program. See shopdraftkings.com Terms of Use for more information on making merchandise purchases from DraftKings. Whether a customer has committed abuse of this Promotion, violated the Promotion Terms or Dynasty, DraftKings or Golden Nugget Online Gaming Terms of Use (the “Terms of Use”), will be determined by DraftKings or Golden Nugget Online Gaming in their sole discretion, for any reason or no reason at all. Should you wish to cancel your participation in this promotion at any time, please contact customer experience atsupport@draftkings.com. Upon cancellation, any applicable bonus rewards in your account shall be void, subject to forfeiture, and may not be transferred or withdrawn. All promotions are subject to the Terms of Use and Privacy Policy. By accepting any bonus rewards, registered customers agree to abide by the terms and conditions of this Promotion. Promotional offer is subject to regulatory approval. Void where prohibited by law. Account holders are responsible for any and all local, state, or federal taxes. DraftKings and Golden Nugget Online Gaming are not liable for computer or program malfunctions, nor for errors in bonus rewards. DraftKings Dynasty reserves the right to exclude or remove certain customers from this Promotion, as well as the right to withhold bonus rewards if you have violated or attempted to violate any of the Promotion Terms or Terms of Use referenced herein, including but not limited to sharing account credentials with other individuals, placing wagers on behalf of other individuals, circumventing age and location verification procedures, and abusing the DraftKings and/or Golden Nugget Online Gaming Platforms, the Services, or any bonuses, the refer-a-friend program, or any other offers or promotions, including this Promotion, in any way.

If physically located in PA, this Promotion will comply with subsection §813.3 regarding cancellation in this Promotion by a customer. If in NY, if a customer is dissatisfied with any resolution between the customer and DraftKings, the customer may then submit an inquiry with the New York State Gaming Commission.

See Terms of Use for information on eligibility for creating, using, and funding an interactive gaming account. DraftKings and Golden Nugget Online Gaming reserve the right to suspend, modify, and/or cancel this Promotion for any reason in its sole discretion. If you or someone you know has a gambling problem, help is available. Call 1-800-GAMBLER.

Returns and Refunds

How do I return a product?

If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer returns within 30 days of purchase. You can return or exchange your product for store credit, a different size, or a refund to the original payment method. To initiate a return or exchange, please visit our Returns & Exchanges Portal.

How will I receive my refund if I used crowns?

If you return an order purchased with crowns, the same number of crowns used for the purchase will be credited back to your crowns balance.

Frequently asked question

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