If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer returns within 30 days of purchase. You can return or exchange your product for store credit, a different size, or a refund to the original payment method.
Please note the following exceptions to our return and refund policy:
- Returned items must have tags still attached and be returned in original product packaging.
- Returned items must have no visible signs of wear or use.
- Clearance items are final and cannot be returned or exchanged.
- Gift Card sales are final and cannot be returned or refunded.
To initiate a return or exchange, please visit our Returns & Exchanges page.
Additional Information:
- Customers are responsible for paying for return shipping costs.
- Customers are responsible for a $5 restocking fee for returned items.
- Refund credit may take up to 7 business days to show on your credit card statement.
- For more questions, please email support@shop-dk.com